Privacy Policy

Privacy Policy for Natures Adhaar

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.naturesadhaar.in (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
• Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at NAI Understanding Online Advertising.

You can opt out of targeted advertising by using the links below:

• Facebook
• Google
• Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-out.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Exchange and Return Policy for Natures Adhaar :-

At Natures Adhaar, we strive to ensure your complete satisfaction with our products. Please review our exchange and return policy below:

Exchange and Return Policy

We offer a 5-day exchange and return policy, which means you have 5 days after receiving your item to request a replacement or return. For exchanges or returns, please contact us at customer@naturesadhaar.com.

Eligibility for Exchanges and Returns

To be eligible for an exchange or return, your item must be in the same condition that you received it, unused, and in its original packaging. The invoice must be provided at the time of return pickup. Once used, products will be ineligible for exchange or return.

Exchanges and returns are only allowed in the following cases:

• The product is damaged or you received the wrong item.
• The product is not sealed properly at the time of delivery.
• The product has expired by the time of delivery.

If your return is accepted, we will pick up the item from the same address and notify you of the expected pick-up date.

Process for Exchanges and Returns

In case of an exchange, the replacement product will be delivered to you within 3-5 days after the return pickup.

In case of any delivery-related discrepancies, please reach out to us within 48 hours after the order has been marked as delivered.

Quality Issues

For any quality issues, please contact us at +91 1141219696 or email us at customer@naturesadhaar.com.

Cancellation Policy

Order cancellation requests will be accepted only if the product has not yet been shipped. If a cancellation request is accepted, you are entitled to a full refund of the amount paid.

Natures Adhaar reserves the right to cancel or refuse any order for reasons including but not limited to non-availability of stock, pricing errors, informational errors, or issues identified with the personal/financial details provided by the customer.

Refunds

Once your return is received and inspected, we will notify you of the receipt and approval or rejection of your refund.

If approved, you will be automatically refunded on your original payment method. Please note that it generally takes around 5-7 days for the amount to reflect in your account.